Director of UX

GN Hearing
Ballerup - Denmark
Published: October 01, 2019
Are you a talented design thinker? And do you have the right people skills to lead and further develop our UX team, helping it reach its full potential?

Join our UX team – we make life sound better

At GN Hearing, we develop hearing aids and accessories to increase the quality of life for people with hearing loss. Hearing aids today are becoming more and more complex, but at the same time, there is a growing need for simplifying the interaction between devices to create seamless user experiences.

The UX team is based in R&D, and we work cross-functionally on different parts of hearing aid solutions to achieve the best user experience. We are 9 talented UX designers in the team, each specialized within different areas of UX. With a user-centric approach, we are involved in everything – concepting, co-creation, visual design, prototyping, software development and so much more.

UX is still a new discipline within GN Hearing, and we need you to help us put UX on the agenda and move us to the next level of the design ladder.

Lead, develop and inspire
This position has many interesting facets, including managing and inspiring people, thinking strategically and managing day-to-day tasks. Functioning as a great leader, taking responsibility for all UX processes and setting the overall UX direction, you will:

• Establish, lead and drive the UX vision and strategy, translating them into concrete objectives, road maps and initiatives
• Further develop the team and handle personnel-related processes such as recruitment, assigning workloads, developing skills within the team, etc.
• Align and negotiate with Global Marketing, Software Development, Audiology, Product Management, Engineering and other divisions to ensure cohesion and collaboration
• Ensure processes and guidelines, like design thinking, lean UX and SAFe, are followed during development processes
• Promote user-centric design and user experience, ensuring these aspects are front and center during decision-making

You will travel approximately 4-6 times per year mainly to collaborate with US-based team members.

Challenge us, challenge UX
Only the best is good enough, and we are always looking for new ideas to keep up with those ambitions. As the director of UX, it will be up to you to harvest those ideas – including your own – and bring them to life through initiatives.

“One of our unique initiatives includes collaborating directly with hearing aid users and health care professionals to test the products together and gather first-hand insight. Maybe you already have an idea of what our next initiative could be?” says Chief Audiology Officer Laurel Christensen.

Strong leader with a passion and a user-centric focus
First and foremost, you know how to engage, inspire and challenge so that the team can reach its full potential. You have a great collaborative mindset, and you understand the value of working cross-functionally.

You also bring:
• 5+ years of solid management experience as a director, lead, manager or similar, related to UX
• A master’s degree related to user experience, design or other relevant areas
• Excellent communication skills, both spoken and written, in English

Would you like to know more?
To apply, use the ‘APPLY’ link no later than 22-10-2019. Applications are assessed on a continuous basis, which is why we encourage you to send your application as soon as possible.

If you want to know more about the position, you are welcome to contact Chief Audiology Officer Laurel Christensen on +1 847 275 6176.

About us
The GN Group is a global leader in intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. Our ambitious 150-year journey has taken us from telegraph cables to radio waves and intelligent audio engineering. To celebrate our anniversary, we look to our unique competences within medical, professional and consumer audio solutions to help us continue to transform lives through the power of sound.

GN was founded with a truly innovative and global mindset. Today, we honor that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners.

For the purpose of processing your job application, GN will process your personal data. We encourage you not to provide us with sensitive information (e.g. racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health information or sexual orientation) about yourself. Your application will be transferred to the local GN office posting this job. For information about how GN processes your personal data, please read our » privacy policy.