Customer Service Rep (CSR)

Xiamen - China
Published: September 06, 2017
Job Responsibilities,

1. Take care of planning for both DRC & SIM. Manage planning to ensure that swap stock could cover RMA demand & have inventory controlled in order to save related cost and improve inventory efficiency
2. Handle RMAs/any cases related to AMS from China & APAC customers. Communicate with the customers and/or any other relative parties to solve problems timely.
3. Adjust/Reconciliate monthly inventory for DRC & SIM
4. Prepare monthly reports

Job Requirement,

1. Strong motivation on the customer service, major in customer service related is a plus.
2. Good at MS office skills (Excel & PowerPoint focus) is a plus.
3. Co-operative and team work oriented.
4. Good coordination skill
5. Excellent logic thinking, strong learning skill and deliver on goals.

How to apply

To apply, please upload your CV stating your motivation for applying. Use the Apply button at the bottom of this page or at

GN Audio

Through its Jabra brand, GNA is a world leader in the development, manufacturing and marketing of headsets and
speakerphones. With a reputation for innovation, reliability, and ease of use that goes back more than two decades, GNA consumer and business divisions produce corded and wireless communication and audio solutions that empower individuals and businesses through increased freedom of movement, comfort and functionality. GNA employs approximately 1000 people worldwide.