Major Account Manager (North)

JABRA
Beijing - China
Published: March 23, 2017
Reports to: Head of Major Accounts, China

Position Summary:
• Responsible for the implementation of all activities to grow identified and/or existing revenue streams directly attributable to Call Centre, large and small enterprises.
• Prospect, identify, qualify and close business with large industry including BFSI, Telecom, MNC, and other growing industry segment in the deployment of IPT / UC / OC platform.
• Focus on the revenue development activities at new and existing key customer accounts
• Responsible area: North Region
• Build good customer’s relationship and build end customers’ loyalty towards Jabra products
• Work with channel had to ensure healthy sell in and sell out performance.
• Lead major account executive to ensure project implementation and closing on time.

Responsibilities:
• Achieve or exceed established revenue target.
• Cover business opportunity vertically and nationally.
• Manage and maintain customer opportunity pipeline. Use effective tools to assess pipeline accuracy and win chance.
• Be able to deliver the headset solutions on of UC platform
• Be able to identify the best partner / channel with the End User to ensure a smooth purchase process. Be able to leverage present channel team resources and work closely with channel sales and alliances team to identify new channels to meet End Users requests.
• Accountable for Customer Experiences. Work closely with functional group including RMA to ensure right policy is introduced to meet customer satisfaction
• Analyze factors in the marketplace (such as seasonal buying patterns, promotional efforts, sales incentives) to formulate forecasts, estimates and projections that impact selling initiatives. Be accountable for accurate and comprehensive sales planning and forecasting in cooperation with channel sales teams.
• Travel regularly to meet with customer and explore business opportunities.
• Fully utilize resources ready from Alliance partners channel facilities in the course of EU selling.
• Creative in developing customer event / program for strong customer acquisition and customer retention.
• Perform other related tasks or duties as required or assigned.

Experience and Requirements:
• Results oriented, determined to succeed with strong entrepreneurial spirit
• Bachelors degree and 8 years or above in account management experience
• Familiar with vertical industry primary and Local Large Enterprises.
• Expertise in closing deals.
• Experience in enterprise telecommunications products and services or IT industry is highly desired
• Demonstrate drive and desire to learn and become proficient in the emerging Unified Communications markets.
• Experience in selling with Microsoft and/or Cisco, Avaya is an asset
• Experience developing and managing complex, strategic partnering relationships and channel and multi-national sales efforts
• Proven experience managing company resources effectively both within a group and across groups. Demonstrated ability to work with and through others to execute action plans for desired results.
• Excellent communications skills (listening, speaking and presentation)
• Strong accountability and results leadership
• Highly organized working style: ability to handle and manage multiple projects simultaneously.
• Willing to travel frequently
• Ability to speak and write in English will be a plus