Supplier Quality Manager _Acoustic

JABRA
Shenzhen - China
Published: December 09, 2016
Customer & partners :
• All functions in GNA’s Supply Chain, Industrialization Project Managers, PQM and Life cycle management as the major Partners/customers.
• Functions in GNA’s R&D, Acoustic Engineer as the major customer.
• Acoustic Commodity Team.
• Tier 2, Microphone and Speaker suppliers, and Tier 1 as main partners.

Responsibilities:
• Responsible for overall supplier quality in the related commodity.
• Defining the general process and quality requirement for GNA’s acoustic component suppliers.
• Carry out audit scheme including preparing audit plan, perform audit, drafting audit report and follow up action plan for findings.
• Coordinate supplier audit to evaluate its overall competence, quality system, manufacturing process and CSR, which is a key input for supplier qualification.
• Drive supplier improvement via supplier scoring, benchmarking, audit and audit finding closure.
• Monitor supplier quality report and score their performance.
• Support failure analysis on escalated quality issue, and drive failure analysis and improvement in component supplier.
• Support component and manufacturing process qualification during new product development. Assist in defining Critical To Quality and New/Unique/Difficult component.
• Assist in preparing the qualification plan for both component and its manufacturing process.
• Review FMEA, control plan, SPC plan, and build report. Evaluate manufacturing or quality control process. Coordinate Process Sign Off audit. Evaluate the IQC setup in T1 supplier.
• Follow up failure analysis and improvement.
• Assist the other function in the areas of On Time Delivery improvement, cost savings and 2nd source qualification.
• To be the quality representative in the related component commodity team.

Personal Competencies:
• Professional attitude and behavior, that can gain respect in organization.
• Cooperative honest and open attitude towards ”customers” and colleagues.
• Ability to cut through and give clear direction and or escalate to manager if team or individuals are unable to drive progress forward in a reasonable way, e.g. Unable to reach agreement of plan for moving forward. Keep good balance between necessary interference and avoid micro-managing of Tier 1s.
• Person that can judge when to solve issues internally and when to escalate. There is a thin line between information and escalation of problems!
• Role model that lead by example in all internal and external activities.
• Secure daily open and clear communication internally in team and externally.
• Focused on team results by working professional with GNA teammates and Tier 1 suppliers.
• Ability to keep calm and professional when issues are ”heating up”, and pressure is applied from outside.
• Person that can balance Management and coaching/mentoring of Tier1 so they constantly are growing in their performance, and ”on their way to the next level”
• Good skills in Chinese and English language (fluent in both speaking and writing).
• Good communicator.
• Able to function effectively in organization with many interfaces internally and externally.